COVID-19 Update: While virtual services continue, additional on-site services will resume safely at JMCC as of August 17, 2020 (Updated: August 10, 2020) DETAILS.
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Message from the CEO

August 10, 2020

Dear Friends,

At the John McGivney Children’s Centre (JMCC), we are thrilled with the news from the Government of Ontario that Windsor-Essex is able to transition to Stage 3 of the province’s reopening plan on Wednesday, August 12. We are proud of the hard work that has been done by local and provincial public health officials, our local healthcare professionals and hospitals, all front line workers and our entire community to reduce the spread of COVID-19 and ensure that we can safely make the transition into Stage 3.

Since June 8, 2020, we have resumed a limited number of on-site appointments at JMCC, and we are pleased to announce that as of Monday, August 17, 2020 we will begin to offer more services safely on-site. These appointments will be determined based on clinical need, while virtual services will also continue at this time. Our JMCC team will work together with families to determine the best, and safest service plans for our clients.

Here is what you need to know:
Over the coming weeks and months, as we continue to monitor the situation and follow the advice of public health experts and our government, we plan to phase-in more in-person services, while focusing on the health and safety of our clients and their families, our staff and our community.

Hard work continues to be done to ensure that the Centre is safe for all. In order to minimize risk, please understand that only clients with confirmed appointments are able to enter the building, and only one parent/caregiver may accompany a child to the appointment. Staff will review the signs and symptoms of COVID-19 with you and you will be asked to respect all physical distancing and associated safety guidelines. Our staff will be wearing personal protective equipment (PPE), appropriate for the work they are doing, according to public health guidelines. For more information, please review our Keeping Everyone Safe document and our Keeping Everyone Safe at JMCC video.

We are extremely grateful to our clients, their families and our staff for their patience, understanding and adaptability during these uncertain times. We are pleased to be slowly and safely introducing a limited number of urgent, in-person services, while continuing to offer many virtual services and resources to support our clients and their families through this challenging time. If you have questions, please call 519-252-7281.

  • Our staff are monitoring their voicemails and their emails and are committed to responding to your inquiries in a timely manner.
  • Please note that when a staff member calls, the number that shows up on your caller ID may display as a “Blocked” or “Private” number.
  • We continue to accept referrals for JMCC services. Parents and legal guardians can refer to the Centre directly and physicians and other professionals can also refer with parent consent. To make a referral by phone, please contact Beth Reidy at 519-252-7281 ext. 271. To make a referral by fax please send the referral form to 519-252-5873.
  • In the resources side bar on the Family Services page you will find links and information on COVID-19 specific resources for families, caregivers, children and teens. These include financial resources, coping tips and strategies, community resources and more. 
  • In the resources side bar on the services pages of our website (occupational therapyspeech and language therapyphysiotherapy etc.), there are tip sheets and other tools for families.
  • Connect with us on Zoom: We are excited to be able to offer families the opportunity to participate in virtual meetings, therapy sessions and check-ins with JMCC team members on Zoom. If you are interested in exploring this further, please contact your child’s therapist today! 
  • Check out our video gallery for fun, family activities with therapeutic benefits. These videos also provide a great opportunity to see familar JMCC faces. 

We look forward to continuing to connect with you. Please reach out to us by phone, email and on social media. Stay healthy and be well!

Jessica Sartori  

Jessica Sartori
Jessica Sartori, Chief Executive Officer