Accreditation

The John McGivney Children’s Centre (JMCC) has once again been awarded Exemplary Standing by Accreditation Canada—the highest level of recognition possible. JMCC was previously awarded Exemplary Standing in 2021, making this the second consecutive time the Centre has received this prestigious designation.

This outstanding achievement follows a comprehensive on-site assessment conducted from March 23 to March 26, 2025, during which surveyors engaged with a wide range of stakeholders, including board members, staff, families, and community partners.

At JMCC, quality and safety are at the heart of everything we do. We welcomed this accreditation review as an opportunity to evaluate our services through a national lens, ensuring that we continue to meet—and exceed—the highest standards of care for children and youth with disabilities and their families across Windsor and Essex County.

Being awarded Exemplary Standing affirms our ongoing commitment to excellence, collaboration, and continuous improvement. It is a reflection of the dedication and hard work of our entire team, who make quality and safety a priority every day in supporting children and youth to reach their full potential.

Highlights of the Surveyor comments include:

• …As leaders within the children’s treatment centre (CTC) space, the organization creates innovative new programs that are responsive to the community, including a new audiology service partnership and well received transition programming including transition clinics, life skills programming, transition to adulthood programming, and transition to employment.
• The organization demonstrates strong commitment to infection prevention and control (IPAC) priorities.
• The pre-assessment intake clinics effectively address waitlist concerns, supported by enthusiastic and committed clinicians.
• A robust youth advisory and family advisory committees codesign new programs, which shows the evolution of client-centred planning and long-standing client and family satisfaction.
• The centre is congratulated for its expansive view of health and recovery, ensuring partnerships that cover the developing needs of its clients and the social determinants of health.

• The organization has significant strengths…including governance and due diligence, leadership and staff service planning and delivery, innovative multi-transition programs, communications through social media and video series, and the youth and family advisory councils.
• Risk management strengths are demonstrated through the organization’s risk management framework, its revised pandemic policy, its cyber insurance and debriefing/learning from local cyber-attacks, and regular emergency preparedness drills.
• Solid quality improvement outcomes include adaptive leadership for quality initiatives, open-source sharing such as the OT tip sheet, and the new quality committee structure that features the staff and family committee, which reports and provides quality improvement planning and metrics to the governance quality committee.