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Please note that our website will be temporarily unavailable for scheduled maintenance starting at 4pm Friday January 23 for approximately 10 minutes, and up to 30 minutes.

Request a Service

How to Request a Service

Whether you are a parent, caregiver, youth, or professional, we welcome service requests. Our goal is to ensure that every child and youth receives timely, coordinated support based on their individual needs.

For School Based Rehabilitation Services

If you are concerned about your child’s ability to take part in school or think they may need rehabilitation support, please speak with their school team before submitting a request. The school team will work with your family to decide whether a referral to JMCC is appropriate and how your child can best be supported. The school team may include your child’s teacher, principal, special education contact or another appropriate staff member.

Individuals, Parents, Guardians

Please note: for support at school, please speak with your child’s school team before submitting a request.

Physicians, Healthcare Providers, Community Agencies

Please note: for a school-aged child who may need support at school, please direct the family to speak with the child’s school team.

School Staff

Please note: for school-based services, please consult with the appropriate members of the school team and follow the established School Based Rehabilitation Services referral process.

Privacy Statement: Our online request forms have been reviewed to ensure they meet the requirements of Ontario’s Personal Health Information Protection Act (PHIPA). Information submitted through these forms is handled securely and in accordance with PHIPA.

Note: You do not need a doctor’s referral to request most JMCC services. We accept requests from families, caregivers, healthcare providers, and community agencies.

After You Submit a Request

Once we receive your form, a member of our intake team will review the information and contact you to discuss next steps. This may include confirming eligibility, requesting additional documentation, or setting up an initial appointment.

Need Help or Have Questions?

Contact us at 519-252-7281 or 1-800-976-5622 or email [email protected]. We can be reached Monday – Friday, 8am-5pm.