You have the Right to:
- Get information about your child’s care in a way you can understand
- Be actively involved in your child’s care
- Receive care that is safe, fair, and focused on what is important to you
- Understand and agree to any treatment or care before it is provided
- Have your child’s health information kept private and confidential
- Share any concerns you have an get answers to your questions
- Receive care that respects your language, culture, beliefs, and family structure
You have the Responsibility for:
- Being respectful to others, including staff, clients, and visitors
- Being an active partner in your child’s care; telling us what’s important to you
- Arriving on time for your appointments
- Letting us know if you or child are ill or if you’re unable to attend your appointment
- Telling us if there are any changes to your child’s health or family’s information
- Telling us if you have any concerns about your child’s care